:root{--p:#0f766e;--bg:#f4f7f6;--c:#fff;--t:#16302b;--m:#6b7f7a;--b:#dde6e3}
@media(prefers-color-scheme:dark){:root{--p:#2dd4bf;--bg:#0c1816;--c:#14262298;--t:#e3f1ee;--m:#8fa8a2;--b:#23413b}}
*{box-sizing:border-box}body{margin:0;font:15px/1.6 system-ui,Segoe UI,sans-serif;background:var(--bg);color:var(--t)}
.w{max-width:1000px;margin:auto;padding:0 16px}a{color:var(--p);text-decoration:none}a:focus-visible,button:focus-visible,input:focus-visible{outline:2px solid var(--p);outline-offset:2px}
header{background:var(--c);border-bottom:1px solid var(--b)}header .w{display:flex;justify-content:space-between;align-items:center;flex-wrap:wrap;gap:8px;padding:12px 16px}
nav{display:flex;gap:16px;align-items:center;flex-wrap:wrap}.logo{font-weight:800;font-size:18px;color:var(--t)}
main{padding:28px 16px;min-height:70vh}.card{background:var(--c);border:1px solid var(--b);border-radius:10px;padding:20px;margin-bottom:16px}.narrow{max-width:430px;margin:auto}
label{display:block;font-weight:600;margin:12px 0 4px}input,select,textarea{width:100%;padding:10px;border:1px solid var(--b);border-radius:6px;background:var(--bg);color:var(--t);font:inherit}
button,.btn{background:var(--p);color:#fff!important;border:0;padding:10px 18px;border-radius:6px;cursor:pointer;font:inherit;display:inline-block;margin-top:14px}.red{background:#dc2626!important}
.al{padding:10px 14px;border-radius:6px;margin-bottom:14px}.ok{background:#dcfce7;color:#166534}.err{background:#fee2e2;color:#991b1b}
table{width:100%;border-collapse:collapse}td,th{padding:10px;border-bottom:1px solid var(--b);text-align:left}.tw{overflow-x:auto}
.bd{padding:2px 10px;border-radius:99px;font-size:12px;background:var(--b)}.open{background:#fef3c7;color:#92400e}.answered{background:#dbeafe;color:#1e40af}.resolved{background:#dcfce7;color:#166534}
.grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(210px,1fr));gap:16px}.grid .card{margin:0}.num{font-size:28px;font-weight:800}
.msg{border-left:4px solid var(--b);padding:8px 14px;margin:10px 0;background:var(--bg);border-radius:6px}.msg.staff{border-color:var(--p)}.msg.int{border-color:#f59e0b}
small{color:var(--m);margin-left:8px}footer{text-align:center;color:var(--m);padding:20px}.hero{padding:36px 0}.hero h1{font-size:36px;margin:0 0 8px;max-width:620px}
.row{display:flex;gap:10px;flex-wrap:wrap}.row>*{flex:1;min-width:150px}
.banner{background:var(--p);color:#fff;text-align:center;padding:7px 16px;font-size:14px}
header.top{position:sticky;top:0;z-index:20;border-top:3px solid var(--p);backdrop-filter:blur(8px)}header.top .w{padding:10px 16px;gap:18px}
.brand{display:flex;align-items:center;gap:10px;font-weight:800;font-size:18px;color:var(--t)}.mark{display:grid;place-items:center;width:34px;height:34px;border-radius:9px;background:var(--p);color:#fff;font-weight:800}
.nv{flex:1;gap:4px}.nv a{padding:7px 12px;border-radius:8px;color:var(--t)}.nv a:hover{background:var(--bg);color:var(--p)}.acct{display:flex;gap:12px;align-items:center}
.um{position:relative}.um summary{cursor:pointer;list-style:none;padding:7px 14px;border:1px solid var(--b);border-radius:99px;font-weight:600}.um summary::-webkit-details-marker{display:none}
.menu{position:absolute;right:0;top:calc(100% + 6px);min-width:180px;background:var(--c);border:1px solid var(--b);border-radius:10px;padding:6px;box-shadow:0 8px 24px rgba(0,0,0,.12)}.menu a{display:block;padding:8px 12px;border-radius:6px;color:var(--t)}.menu a:hover{background:var(--bg)}
.ft{background:#10231f;color:#c9dcd7;text-align:left;margin-top:30px;padding:36px 0 14px}.ft a,.ft span{display:block;color:#c9dcd7;margin:6px 0}.ft a:hover{color:#fff}.ft b{color:#fff}.fb{font-size:18px}
.fg{display:grid;grid-template-columns:2fr 1fr 1fr 1.3fr;gap:28px}.fc{border-top:1px solid #2b4640;margin-top:24px;padding-top:12px;font-size:13px;text-align:center}@media(max-width:760px){.fg{grid-template-columns:1fr 1fr}.nv{order:3;flex-basis:100%}}
.phero{display:flex;gap:16px;align-items:center;margin-bottom:18px}.av{width:60px;height:60px;border-radius:16px;background:var(--p);color:#fff;display:grid;place-items:center;font-size:26px;font-weight:800}
.sg{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:10px;margin-top:8px}